What is the purpose of this policy?
If you enquire about using our services, we want to be fully transparent as to how your information will be used. This policy will detail how we will use, store and protect your information, and your rights on the information we hold.
What information will we collect?
If you enquire to use our services, we will ask for your name, contact number and email address. This is so we can contact you to answer any questions or provide a quote for the services we provide.
If you sign up to our services, we may ask for additional information in order to help assist you with getting the perfect image(s) on the day. Some of this information may be personal, and some classed as ‘sensitive’ data. We will only use this information for the purpose that we have obtained it and will gain your explicit consent before using it for any other purpose.
How will we use your information?
Any information that we gain from you will be used to provide photography services. We may also use your data to allow us to manage the relationship, provide you updates on our business and any new services we can offer. The basis for us processing your data is legitimate interest.
Your information will not be shared with any third parties unless we are required to do so for lawful or accounting reasons. All information you provide to us will be kept confidential and secured on our systems.
We will not send your data outside of the UK however any third parties we use to assist with our services may carry data outside of the EU. They will not use this data for any other reason than the purpose for what it was obtained. All parties are required to protect your data as per GDPR regulations, and we will ensure that we only work with reputable parties who can safeguard your information.
Your rights under GDPR
Under new regulations, you now have certain rights with your information, these rights are as follows; -
Should you wish to exercise your rights at any time on the information we hold, we will strive to assist where we can. At no point will you be charged a fee to request the information we hold on yourself or your company. Where the request of deletion is requested, we may be required to keep limited data for our records, however you will be fully informed.
How is your data protected?
Andrew Madden Photography value that you are trusting us with your information, so we strive to ensure it is always protected. We have strict IT procedures in place to prevent any breaches of our systems, and strict continuity plans in place should this happen at any time.
We have regular processes to ensure all our IT equipment is up to date and of a standard that you would expect your data to be protected.
How long will your information be kept?
If you are in a contract with us, your information will be stored for as long as that contract is live, and for a suitable time once it ends.
If you have made an enquiry, your information will be kept for a short amount of time so that we can assist you with any questions you may have.
Should you wish to query our exact retention periods at any point, please contact our team.
At anytime you wish to contact our team to query any points in our policy, or for more information on how your data is held or used, please use the below detail; -